SALES

5.0

SERVICE

4.5

433 ratings and 256 comments received in the last 90 days.

03 July 2025

Very good

03 July 2025

Cannot fault the helpful customer service

03 July 2025

Fully satisfied.

02 July 2025

As above.

02 July 2025

The sales executive listened and valued my business

26 June 2025

All done in time and all explained in deep.

25 June 2025

As above

19 June 2025

All good through the ordering process but my expectations were no where near met by an extraordinarily long lead time to take delivery of the car. Thre was c. 2 month delay beyond what was expected. I had to do all the chasing as bmw . continued belo

18 June 2025

Staff were really responsive and welcoming

11 June 2025

Everything was excellent

02 July 2025

Good communication Very good front of house staff Job done on time

02 July 2025

Very pleased with the quality of service, very pleased with the friendliness of the staff!

01 July 2025

The attention, friendliness and professionalism afforded to me by Paris within the service department was excellent. Nothing was too much trouble and she was very keen to assist me with a couple of questions that I had. A perfect ambassador for BMW.

01 July 2025

Completely satisfied 100%

01 July 2025

All ok bar 1 thing i was told I would get atxt/ call when my part had arrived but this didn't happen

30 June 2025

Failure to order the part despite the specific booking for recall on integrated braking system. Poor communication about when car would be available. Poor technical knowledge of service department when asked whether vehicle safe to drive.

30 June 2025

Service done efficiently

29 June 2025

Easy to drop keys off. Received detailed video of car post service and collected at a convenient time and was updated of work completed on my car.

28 June 2025

No time frame given. No communication when I left car and nobody answered when I tried to call. No communication when I sat in waiting area for over 5 hours. I had to approach service desk several times to ask what was going on.

27 June 2025

Friendly staff and price more competitive than anticipated

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